I feel bad that it took me so long to write this review, but better late than never, eh?
The torsion spring on our garage door broke a few months ago, leaving us stuck with a non-functional door. Making matters worse, I was some 700-miles away when it broke… A search of the web revealed several options – I called around and decided to go with the Garage Door Medic.
My questions were answered promptly and professionally, and they were able to schedule our repair in short order. Within 24 hours, we had a new torsion spring and the garage door was functioning as good as new.
Well, that’s not exactly true… the door functions BETTER than new. While replacing the spring, they noticed that the garage door tracks were out of alignment, and that there were some issues with the way the door had been initially installed (some 10+ years ago). For an additional $10, they tuned the garage door tracks and made adjustments.
All I can say is, “WOW.” The door has never been so good – it’s silent in its operation, it’s faster, and it just works better all the way around. I cannot believe the difference the tune-up made.
So, if you’re in need of garage door service, call these guys. They did an outstanding job for us, and were extremely reasonably priced. I would not hesitate to call them again, although I have a feeling we won’t be needing to call them for a while – they did such a good job!
Garage Door Medic = WIN WIN WIN
Service = 5 stars
Value = 5 stars
MISC = 5 stars
Great job, all the way around. Thank you a million times for the fast service and excellent work. –
Steve L. Madison, WI
Fast, friendly and professional. I called on Friday morning at 7:45am and my garage was repaired by 9:30 am. I highly recommend this company for garage door repairs!! -Julie M. Bentonville, AR
So the 150 dollar repair lasted two weeks. To his credit he came back out same day and repaired again. Basically said we should replace the entire door. Only a grand. I’ll give him credit his response is great. If you need same day service I’d recommend him. Just not happy with my door. He did not install it so he can’t be blamed. So I’ll bump it to 4 stars for the response. He did attempt to bang back in the bent bracket so maybe it will last a few more weeks. -Karl B. Bentonville, AR
Garage door torsion spring broke Sunday afternoon. Called Monday at 830 AM. Fixed by Monday at 945 AM. $202.57 including tax. How’s that for fast, reasonable service!-Dale E. Rogers, AR
I called the on a Tuesday. They came the same day and solved my problem at the price they quoted. Highly recommend them. -Vaughn Knight